SMS Terms & Conditions
Surge Workforce Communications · Shirey Enterprise Group, LLC · Effective July 2026
Program Name
Surge Workforce Communications
Program Sponsor / Sender
Shirey Enterprise Group, LLC is the sender of this SMS program. Surge provides the technology platform used to deliver messages on behalf of Shirey Enterprise Group, LLC.
Program Description
Shirey Enterprise Group, LLC uses the Surge platform to send SMS messages to individuals who have voluntarily opted in. Messages may include deployment opportunities, scheduling updates, training information, operational updates, account notifications, and other workforce communications. This SMS program does not send third-party marketing or promotional messages.
Mobile Data and Privacy
Mobile phone numbers and SMS consent information collected through this program will not be shared with third parties or affiliates for marketing or promotional purposes. Information is used only to provide the SMS communications described in these Terms. See also our Privacy Policy.
Message Frequency
Message frequency varies based on operational activity. During inactive periods, recipients may receive no messages for weeks at a time. During active events or deployments, recipients may receive multiple operational messages in one day.
How to Opt In
Complete the SMS enrollment form at https://seg.surge-command.com/sms-opt-in. The consent checkbox must be actively checked and is never pre-checked. Submitting the form without SMS consent will not enroll the user in SMS messaging.
How to Opt Out
Reply STOP to any message to unsubscribe. A confirmation message may be sent, after which no additional campaign messages will be sent unless the user completes the opt-in process again.
Help
Reply HELP for assistance.
You may also contact us at support@surge-command.com or visit surge-command.com/contact.
You may also contact us at support@surge-command.com or visit surge-command.com/contact.
Cost
Message and data rates may apply according to the recipient’s mobile carrier and plan.
Consent
Consent to receive SMS messages is not a condition of employment, purchase, or participation.
Supported Carriers
All major U.S. carriers are supported, including AT&T, Verizon, T-Mobile, Sprint, and regional carriers. Carriers are not liable for delayed or undelivered messages. Delivery is subject to carrier network availability.